Last Updated: 29 March 2025

Welcome to Walk Lanka Holidays (Pvt) Ltd. These Terms & Conditions (“Terms”) govern your access to and use of our website privatedriverlanka.com and all related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using our website and Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. This agreement is between you (the “User” or “you”) and Walk Lanka Holidays (Pvt) Ltd (“we”, “us”, or “our”). We reserve the right to modify, update, or change these Terms at any time without prior notice. Your continued use of the Services following any changes constitutes your acceptance of the revised Terms.

2. Use of the Website and Services

2.1 Eligibility

You represent that you are at least 18 years of age or have obtained the necessary consent of your parent or legal guardian to use the Services. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

2.2 Account Registration

In order to access certain features of our Services, you may be required to create an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for safeguarding your account credentials, and you agree to notify us immediately if you suspect any unauthorized use of your account.

2.3 Permitted Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

• Use our Services for any illegal, fraudulent, or harmful purpose;

• Attempt to gain unauthorized access to our systems or disrupt the normal functioning of our Services;

• Use any automated methods (such as bots or scrapers) to access or collect information from our website without our express consent.

3. Bookings, Payments, and Reservations

3.1 Booking Process

Our website facilitates the booking of travel packages, accommodations, and other travel-related services. When you make a booking:

• You agree to provide accurate information about yourself and any additional travelers.

• You must review all details, including travel dates, package inclusions, and costs before confirming your booking.

• Bookings are subject to availability and confirmation by Walk Lanka Holidays (Pvt) Ltd.

3.2 Payment Terms

Payment for bookings must be made in full at the time of reservation unless otherwise agreed upon in writing by us. All payments are processed via secure payment gateways. By submitting your payment information, you confirm that you are authorized to use the chosen payment method and that you agree to pay the total amount due for your booking.

3.3 Cancellation, Refunds, and Changes

• Cancellation Policy:
  Cancellation or modification of bookings is subject to the terms and conditions associated with the specific travel package or service. Fees may apply, and any cancellation charges will be clearly communicated at the time of booking.

• Refunds:
  Refunds, if applicable, will be processed in accordance with our cancellation policy. Please note that certain non-refundable fees and charges may apply.

• Changes:
  Any changes to bookings, including modifications of travel dates or itineraries, must be requested directly via our support channels. We will endeavor to accommodate such changes, subject to availability and applicable fees.

4. Intellectual Property

All content on privatedriverlanka.com, including text, graphics, logos, images, and software, is the property of Walk Lanka Holidays (Pvt) Ltd or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services solely for personal, non-commercial purposes. Any unauthorized use of the content may violate copyright, trademark, and other laws.

5. Disclaimers and Limitation of Liability

5.1 Disclaimer of Warranties

Our Services are provided on an “as is” and “as available” basis. We make no warranties or representations, either express or implied, including, but not limited to:

• The accuracy, reliability, or completeness of any content or information provided through our Services;

• That the Services will be uninterrupted, timely, secure, or error-free;

• Any warranties of merchantability, fitness for a particular purpose, or non-infringement.

5.2 Limitation of Liability

In no event shall Walk Lanka Holidays (Pvt) Ltd, its affiliates, directors, employees, or agents be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our Services, including but not limited to:

• Loss of profits or revenue;

• Loss of data or business interruption;

• Any other damages, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising under these Terms or related to your use of our Services shall not exceed the total amount paid by you, if any, for accessing our Services.

5.3 Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that Walk Lanka Holidays (Pvt) Ltd is not responsible or liable for any damage or loss caused by or in connection with your use of any such third-party websites or services.

6. Privacy and Data Protection

Your privacy is extremely important to us. Our practices regarding the collection, use, and disclosure of your personal information are described in our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the processing of your data as described in the Privacy Policy and agree to our data practices, which are in compliance with applicable Sri Lankan laws, the GDPR, and other relevant privacy regulations.

7. Indemnification

You agree to indemnify, defend, and hold harmless Walk Lanka Holidays (Pvt) Ltd, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any rights of a third party.

8. Termination

We reserve the right to suspend or terminate your access to the Services, without prior notice, for any reason, including if you breach these Terms. Upon termination, you must immediately cease all use of our Services. All provisions of these Terms which by their nature should survive termination will remain in effect, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or related to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in Sri Lanka. By using our Services, you consent to the jurisdiction and venue of these courts.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for any updates. Your continued use of the Services after any modifications constitutes your acceptance of the revised Terms.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the minimum extent necessary to render it enforceable.

12. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and Walk Lanka Holidays (Pvt) Ltd regarding your use of the Services. They supersede any prior agreements, understandings, or representations, whether written or oral, regarding the subject matter herein.

13. Contact Information

If you have any questions, concerns, or comments regarding these Terms or our Services, please contact us at:

Walk Lanka Holidays (Pvt) Ltd
Website: privatedriverlanka.com
Email: [email protected] / [email protected]
Phone: +94 762475645
Address: 196/1 A28, Habarana 50150

For urgent matters or legal inquiries, you may also reach out directly to our designated representative.

By accessing and using our Services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for choosing Walk Lanka Holidays (Pvt) Ltd. We are committed to providing you with excellent service and a secure, reliable online experience.